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q78 Frequently Asked Questions

Everything you need to know about your q78 account — deposits in PKR, withdrawals, cricket and PSL betting, the VIP programme, live casino and responsible gaming. All in one place.

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Questions Answered
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PKR
All Transactions
18+
Adults Only

If you are new to q78 or just have a quick question about how something works, this FAQ page covers all the most common topics. From setting up your account and making your first deposit in PKR to placing a bet on a PSL match or requesting a withdrawal to JazzCash — you will find a straightforward answer below. If a topic is not covered here, the relevant platform page usually has more detail, and links are included throughout.

Account Deposits Withdrawals Betting & Sports Games & Casino VIP & Bonuses Responsible Gaming
Account & Registration

Creating a q78 account is free and takes under two minutes. Head to the Register page, fill in your name, email address, Pakistan mobile number (+92) and a password of your choice, then verify your contact details. Once confirmed, your account is active and your PKR wallet is ready to receive a first deposit. You must be 18 years of age or older to register.

You must be 18 years of age or older to open a q78 account. The platform is for adults only. q78 may request a CNIC or other identity document at any stage to verify your age. Any account found to belong to a person under 18 will be closed immediately.

No. q78 allows one account per person only. Duplicate accounts are detected and closed, and any balances or bonuses associated with them may be forfeited. If you have lost access to an existing account, contact q78 support to recover it rather than creating a new one.

Visit the Login page and enter the email address or Pakistan mobile number you registered with, along with your password. If you have forgotten your password, use the "Forgot Password?" option on the login screen to receive a reset link or SMS code to your registered contact details.

No app download is required. q78 runs fully in your mobile or desktop browser — Chrome, Safari or any standard browser on Android or iOS. Simply open q78.org, register or log in, and the full platform is accessible without installing anything.
Deposits & Payments

q78 supports deposits in PKR via JazzCash, Easypaisa, Raast, bank transfer and other mobile wallets. These are the same payment methods most players in Pakistan already use every day, so topping up your wallet is quick and familiar. Visit the Deposit page for the full list and current minimum deposit amounts.

q78 does not charge platform fees on deposits. All transactions are in PKR with no currency conversion. Your payment provider — JazzCash, Easypaisa or your bank — may apply their own standard transfer fees, but q78 does not add any extra charges on top. Check the Deposit page for the latest details.

JazzCash and Easypaisa deposits typically reflect in your q78 PKR wallet within minutes. Raast and bank transfer deposits may take slightly longer depending on your bank's processing times. If a deposit has not appeared after 30 minutes, check your transaction confirmation from your payment provider before contacting support.

Yes, q78 has a minimum deposit threshold to keep transactions practical for both the platform and players. The exact minimum amount in PKR is shown on the Deposit page for each payment method. Amounts vary slightly between JazzCash, Easypaisa and bank transfer, so check the relevant section before sending funds.
Withdrawals

Log in to your q78 account and head to the Withdrawal page. Select your preferred payment method — JazzCash, Easypaisa, Raast or bank transfer — enter the amount you wish to withdraw in PKR, confirm your registered account details and submit the request. Withdrawals are processed to the same channel you used for your deposit wherever possible.

Most withdrawal requests are reviewed and processed within a few hours. JazzCash and Easypaisa payouts are typically the fastest. Bank transfers may take one to two business days depending on your bank. VIP members at higher tiers benefit from priority processing, which can speed things up further. See the Withdrawal page for current processing times.

Common reasons for a withdrawal delay include incomplete account verification, an active bonus with a pending wagering requirement, or a mismatch between your registered details and your payment account name. Make sure your profile is fully verified and that any active bonus terms are met before requesting a withdrawal. Contact q78 support if the issue persists.

Yes, q78 applies both a minimum and a maximum withdrawal limit per transaction, shown in PKR on the Withdrawal page. Limits may differ depending on the payment method chosen. VIP members at higher tiers may have elevated withdrawal limits as one of their programme benefits.
Betting & Sports

Yes. Cricket is one of the primary sports on q78. Pakistan Super League (PSL) fixtures, T20 internationals, bilateral ODI series and other international cricket matches all have pre-match and live in-play markets available. Visit the Sports page or Betting page to see currently active and upcoming markets.

In addition to cricket and PSL, q78 offers betting on football, esports and other international sports. The full list of available sports and active betting markets is always shown on the Sports page. Markets are updated regularly to reflect upcoming fixtures across all covered sports.

Live in-play betting lets you place wagers on a match while it is actively being played. Odds update in real time based on the current state of play — runs scored, wickets fallen, score differentials and so on. For a PSL or T20 match, this means you can bet on the next over, top batsman or final result as the game unfolds. Head to the Betting page to see live markets.

Your full betting history is available in your account panel after logging in. It shows all settled and unsettled bets, the amounts wagered in PKR, the odds at the time of placement and the outcome. You can also check recent big wins from across the platform on the Wins page.
Games & Casino

The Game Lobby on q78 includes slots, crash games, live casino tables (baccarat, roulette, blackjack), table games and more. New titles are added regularly. All games are playable directly in your browser without any download — on both mobile and desktop.

Yes. Games in the q78 Game Lobby use certified random number generator (RNG) technology to ensure fair and unpredictable outcomes. Live casino games are streamed from professional studios with trained dealers operating under consistent rules. The house edge for each game type is factored into the game's design, as is standard across the industry.

Yes. q78 live casino games are fully mobile-optimised. A stable internet connection — 4G or Wi-Fi — gives you the best experience for live streams. Open the Game Lobby on your mobile browser, browse to the Live Casino section and join a table directly. No special setup is needed.
VIP Programme & Bonuses

Every real-money wager on q78 — whether on sports betting, slots or live casino — earns VIP points automatically. As your points accumulate, you progress through VIP tiers, unlocking benefits such as PKR cashback bonuses, faster withdrawal processing, higher limits and exclusive promotions. See the full breakdown on the VIP page.

Yes. Most bonuses on q78, including welcome bonuses and reload offers, come with wagering requirements. This means you need to wager the bonus amount a specified number of times in PKR before the resulting balance can be withdrawn. The exact requirements are always stated in the terms of each specific bonus offer. Read the conditions before activating any bonus.

Yes. If you prefer to play without a bonus — for example, to keep your withdrawal options completely open — you can decline a bonus offer at the point of deposit. Alternatively, check your account settings for an option to disable automatic bonus offers. Bonuses that have already been activated and used cannot be reversed.
Responsible Gaming

q78 provides several tools to help you stay in control of your gaming: PKR deposit limits (daily, weekly or monthly), session time reminders, cooling-off periods and self-exclusion options. These are available in your account settings after login. For more detail, visit the Responsible Gaming page.

Log in to your q78 account, go to account settings and find the Responsible Gaming section. From there you can set a maximum PKR deposit amount per day, week or month. Once a limit is set, it takes effect immediately. Increasing a limit requires a cooling-off period before it becomes active — this is a deliberate safeguard.

If you feel that your gaming is becoming hard to control — spending more than you planned, chasing losses, or gaming affecting your daily life — take action early. Use q78's self-exclusion tool in your account settings to pause or close access to your account for a set period. Only gamble with money you can genuinely afford to lose, set a clear PKR budget before every session, and treat gaming as entertainment, not income. Read more on the Responsible Gaming page.

Still have a question? If your query is not covered here, the detailed platform pages — Deposit, Withdrawal, VIP, Betting and Sports — each contain in-depth information. You can also reach q78 support directly from your logged-in account.

Quick Navigation

New to q78?

Registration is free, takes under two minutes and your PKR wallet is ready to use immediately after sign-up.

Create Free Account

18+ Only · Play Responsibly

Supported Payments

All transactions in PKR. No currency conversion.

Play Responsibly

Gaming on q78 is for entertainment only. Always set a PKR budget before you start and never chase losses. Adults 18+ only.

Read Responsible Gaming Guide →
Platform Highlights

Everything You Need, All in One Place

q78 is built for Pakistan players — PKR payments, cricket betting, live casino and a rewarding VIP programme, all accessible from your browser.

PKR Deposits & Withdrawals

Fund your account and collect winnings entirely in Pakistani Rupees. JazzCash, Easypaisa, Raast and bank transfer are all supported — no currency conversion, no hidden fees.

Cricket & PSL Betting

Live in-play and pre-match markets for every PSL fixture, T20 international and bilateral series. Real-time odds, multiple markets per match and PKR stakes for every bet.

Slots & Live Casino

Hundreds of slots, crash games and live dealer tables — baccarat, roulette, blackjack — all playable in your browser without downloading anything, on mobile or desktop.

VIP Rewards Programme

Every PKR wager earns VIP points automatically. Progress through tiers to unlock cashback, faster withdrawals, higher limits and exclusive bonuses tailored for loyal q78 players.

Mobile-First Experience

q78 is designed to work perfectly on any smartphone. No app installation needed — open your browser, log in and you have full access to betting, games and your PKR wallet instantly.

Responsible Gaming Tools

Set PKR deposit limits, session time reminders and self-exclusion periods directly from your account settings. q78 puts you in control of your own gaming experience.

Ready to Get Started?

Join q78 Today — Free Registration

Got your questions answered? Create your free q78 account in under two minutes, make your first PKR deposit and start betting on cricket, PSL and more — or dive straight into the Game Lobby.

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18+ Only  ·  Play Responsibly  ·  Entertainment Purposes Only  ·  PKR Transactions